Sales Agent & Call Centre Wallboards
What is a Smart VoIP Wallboard?
Nothing beats being able to see exactly who is on a call, how many live calls you have going on and who is available. This is why we have developed the Smart VoIP Wallboard, to present all the vital call data from your hosted telephone system in one place.
This bespoke development can be tailored to your business requirements - from a simple view of live channels to more complex sales agent and call centre phone stats.
Track the Performance of Staff with a Real-Time View
Why not utilise our unique and interactive wallboards to provide real-time call information?
We have a number of configuration options to suit your business' needs. Features include inbound and outbound call tallies per agent, plus average call times and idle times. This data will enable you to easily identify your top performers, or those who might require additional training.
Where Can You View Your Sales Agent Calls?
Display Your Wallboard Information on any Connected Devices
Wallboards are provided as a simple web URL with a secure login, so they can be easily displayed on as many individual devices as required. This means you can see a live view of your VoIP performance from anywhere with an internet connection.
The online Wallboard can be your best source for a clear, concise real-time tally of calls made and received by the entire team, with live call data showing the incoming or outgoing numbers and durations.
Inspire Better Call Performance
Lots of existing Smart VoIP customers use our wallboards to create some friendly competition within their sales teams. With the information displayed on a large screen on the sales floor, it motivates the team, as no-one wants to be bottom of the leader board!
Talk to us about your Business VoIP requirements - 0800 056 7506
